From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust and the speed at which it is established with clients, employees and constituents is the essential ingredient for any high performance, successful organization. For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship from the most personal to the broadest, most indirect interaction and how to establish trust immediately so that you and your organization can forego the time killing, bureaucratic check and balance processes so often deployed in lieu of actual trust. Это и многое другое вы найдете в книге The Speed of Trust: The One Thing that Changes Everything (Stephen R. Covey, Rebecca R. Merrill)