Offering the perfect balance of theory and practical skills, this market-leading text prepares readers to communicate successfully in today"s world. features superior coverage of cultural diversity, expanded coverage of ethics, new discussions of the effects of technology, and a new, integrated "text and technology learning system." For anyone interested in improving their interpersonal communication skills. Это и многое другое вы найдете в книге Interpersonal Communication Book, The (11th Edition) (Joseph A. DeVito)