Building Effective Technical Training is a hands-on guidebook written by William J. Rothwell and Joseph A. Benkowski— two experts in the field of technical training— that includes a wealth of information, guidelines, and suggestions for creating and implementing technical training programs for organizations of all types and sizes. In addition, the book is filled with real-life examples and proven techniques from successful technical trainings and includes the authors" own lessons learned from professional lives dedicated to training.

Это и многое другое вы найдете в книге Building Effective Technical Training : How to Develop Hard Skills Within Organizations (William J. Rothwell, Joseph A. Benkowski)